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Small Businesses Have More Exceptions Than Rules
June 19 2026 1 + 1 = 2.Except when it doesn't. "That's just the way we've always done it." IT Professionals are terrified of this phrase. When they hear it, alarm bells go off and they know they are in for a fight if they try to modernize or change the workflow. I came into this game well prepared for this phrase, and worked hard to guide teams into systems that felt like natural progressions of their workflows instead of ripping and replacing systems for the sake of productivity. The goal...